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home/Knowledge Base/Manage Account/HOW TO RESET PASSWORD

HOW TO RESET PASSWORD

March 18, 2023

To reset your password, click on the login button in the top right corner. A form will open, and at the bottom, you will see a phrase that reads “forgot your password”. Click on it, and the system will request the username or email associated with your account. Once you provide it, click where it says “reset password”. You will receive a message saying that an email has been sent. The email you receive will have a link that you need to click to reset your password. This link is only available for one hour and can only be used once. If the time expires, you will need to send another request to reset your password.

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